Wow- how come this is so difficult? CMS won’t show any buttons in Win8, although they are there. On a Win7 laptop, same as Win8, i load up the .av and click start– after a couple minutes, “Operation Failed” — every time. what am i missing that others get? does CMS have to be started with those network options in a special way? I just cancel out of that stuff or error out by turning off wifi. Help?